Services

ITAM and SAM help organizations manage and optimize the purchase, deployment, maintenance, utilization, & disposal of IT assets. It empowers organizations to reduce IT costs and limit operational, financial and legal risk related to the ownership and use of software and other IT assets.

Studies by leading market research firms indicate that organizations that have a mature ITAM/SAM program spend up to 20% less on their IT assets, compared to organizations of similar size which do not have mature ITAM/SAM programs.

At FPT Teaming, we have deep expertise and experience in providing a breadth of services across ITAM/SAM lifecycle to help improve organizations ITAM/SAM maturity and reduce cost.

Our below 5 step process uniquely captures entire depth and breadth of activities required for a successful ITAM/SAM program

We understand that our customer might be at various stages of ITAM/SAM maturity and accordingly we also offer some of the services as a stand-alone services based on immediate needs:

Software Compliance Position and Cost Optimization

Proactive measurement of the software usage and reconciliation with entitlements is a significant step towards mitigation of risks associated with under/over licensing of software. We help clients implement proactive programs for identification of potential exposures through a systematic risk based approach. The program relies on use of efficient and accurate proprietary data collection and analysis tools to count installed software, reconcile with the entitlements and arrive at an optimized software baseline.

The savings on account of proactive software compliance efforts could range up to 20% of the total spend on the software.

Procurement Consulting

Hardware and software procurement requires significant knowledge and understanding of technical requirements, licensing restrictions and the pricing strategies of the vendors. We help our clients reduce the total cost of hardware and software ownership by understanding the technical requirements and harmonizing them with the licensing options and pricing strategies.

Tools Development

Tools and accelerators play a key role in enabling organizations manage their SAM processes efficiently. We specialize in building customized, cost efficient and easy to deploy tools. These tools focus on collection, analysis and monitoring of key SAM/ITAM processes.

Surveys by major research and advisory firms including Gartner and Forester indicate that almost 90% of organizations go through at least one audit by a software publisher every year. These audits generate billions of dollars in revenue annually for software vendors and typically results in heavy settlements and penalties for organizations.

Our software publisher audit defense services helps in drafting strategies and responses to the audit requests, help you in prepare data for the audits, review audit reports on your behalf and identify all possible optimization scenarios for reducing overall findings and settlements.

With our experience of handling of 100's of software audits we can help you to significantly reduce your exposure.

According to industry publications, software vendors are losing billions of dollars in revenue due to over installation of software. For end users, without a proper licensing and asset management program, compliance with software licensing is not only difficult but nearly impossible to achieve. In our experience, most of the end users have over installed licenses due to lack of internal controls and complexity of licensing.

Our Software License Compliance services not only help you to generate revenue but also educate your customers about licensing terms and conditions. We have deep expertise in developing and establishing customized license compliance programs to suit your organizations culture and values. We can assist your organizations with:

• Establishing framework/methodology for a software licensing program
• Developing targeting reports (using predictive analytics and prior experience) for identifying targets with a
  high risk of non-compliance
• Conducting kick off meetings and scoping workshops with your customers
• Preparing data gathering workbooks (commands and scripts) and assisting in data collection
• Creating software entitlement records (including legacy licenses)
• Analyzing complex and inconsistent data using various tools
• Conducting on-site validation for checking accuracy of data received/reported
• Preparing a detailed licensing position report, conducting a walk through and defending the factual
  accuracy of the report
• Creating knowledge management repositories and technical research on software migrations, licensing
  terms, software discovery queries etc.
• Developing discovery tools and accelerators for accuracy and efficiency

In today’s era Intellectual property is one of the most valuable assets for an organization. It has huge potential to generate licensing revenue and is typically governed with complex licensing agreements. An under reporting or failure to meet royalty agreement terms by the licensee may result in significant financial or reputational loss to an organization. In our experience more than 80% of the time royalties are under reported by business partners.

With our years of experience in contract compliance services, we offer a range of solutions relating to royalty audits, joint venture and other contractual arrangements to help mitigate contractual risks. This also helps you in growing business and trusting your business partners. We can assist your organization by:

• Planning and scoping the review
• Identifying and summarizing key terms of your royalty agreement
• Drafting an audit program and information request list
• Performing advanced data analytics on 100% of the electronic data for testing
  • Sales completeness
  • Sales classification
  • Royalty rates and calculation
  • Cut-off and net sales validation
  • Currency conversion analysis
  • Sales territory analysis
• Offshore staff augmentation for data analytics and also conducting on-site reviews
• Developing customized tools and accelerators to improve efficiency and increase accuracy of reporting

Over payments to vendors is a real risk impacting thousands of businesses. Every year businesses get charged millions of dollars in over payments by vendors and there are no controls in place to audit these payments. Having a vendor audit program can help recover overpayments from vendors and also improve various vendor related processes. In our experience, vendor over payments are about 3-5% of the contract value.

There are various benefits to auditing vendors including recovery of overpayments, identification and mitigation of contractual risks, standardization of contracts, improved internal controls and processes, greater transparency and relationship with vendors and identification of preferred vendors.

We specialize in providing the following vendor audit services:

• Conduct risk assessment on vendor population to identify potential targets based on qualitative and quantitative factors
• Create customized audit plan and finalize test procedures based on the contractual clauses of the vendor
• Create information request list for data analytics and testing
• Perform test procedures by leveraging advanced data analytics tools to test 100% of the population
• Finalize testing result after validating results with vendor and quantify findings to be incorporated in the final report
• Offshore staff augmentation for data analytics and also conducting on-site reviews
• Continuous monitoring and support as part of the ongoing program